Legal & Privacy

We are dedicated to providing exceptional customer care and ensuring a positive shopping experience for all of our customers. We understand that shopping for clothing online can be a challenge, and we are here to help.

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If you have any questions or concerns about your order, our products, or our services, please don't hesitate to reach out to us. You can contact us via email at info@buzzz.store, and we will respond within 24-48 hours. Our customer care team is available Monday-Friday, from 9:00am to 5:00pm GMT.

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We are also available through live chat on our website during business hours, and you can expect a quick and friendly response.

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We offer Free International Shipping

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We are committed to ensuring your satisfaction with our products. If you're not completely happy with your purchase, we offer a straightforward refund policy.​

• Eligibility for Returns - Items must be returned in their original condition, unused, and with all tags attached. Returns should be initiated within a specified period (14 days) from the delivery date.​

• Process for Returns - To start a return, contact our customer service with your order number and the reason for the return. After receiving and inspecting the returned item, we will process your refund to the original payment method.​

• Responsibility for Return Shipping Costs - The customer typically bears the return shipping costs unless the item is damaged or incorrect upon arrival, in which case Buzzz Fashion l will cover these costs.​

• Processing Time for Refunds - Refunds are usually processed within a set number of business days (5-7 days) after receiving the returned item.

• Credit / Debit Cards

• Google Pay

• Apple Pay

• PAYPAL

• EFT

To ensure transparency and mutual understanding, we have established Terms and Conditions that govern the use of this website.

These terms outline your rights and responsibilities as a user of our website and provide important information about the use of our content, liability, and more.

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We encourage you to read these terms carefully before using our site. By accessing and using this website, you agree to comply with and be bound by these conditions.

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Read Our Full Terms and Conditions​

We are deeply committed to protecting the privacy and personal information of our customers and website visitors. Your privacy is vital to us, and we strive to ensure that your experience with us is both safe and enjoyable.

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To help you understand how we collect, use, and protect your personal information, we have established a comprehensive Privacy Policy. This policy outlines the types of information we gather when you visit this website and how we use this information to enhance your experience.

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We encourage all our users to read our Privacy Policy to understand our practices better. By accessing and using our website, you agree to the terms outlined in this policy.

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Read Our Full Privacy Policy

A "cookie" is a small file placed on your computer's hard drive by a website you visit. Cookies are used to store information about your interactions and preferences on our website, which helps us improve your experience and the functionality of our site. These are the types of cookies we use:

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Functional Cookies

• These cookies are essential for the operation of our site. They remember your preferences and past actions, like your login details, so that you don’t have to re-enter them while browsing from one page to another.

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Analytical Cookies

• Analytical cookies help us understand how visitors interact with our website. These cookies track site usage and performance metrics such as page views, conversion rates, device information, visitor activities, and bounce rates. We use this information to improve the content and functionality of our site.

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Targeting Cookies

• Targeting cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

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Third-Party Cookies

• These cookies are set by services and organisations separate from SA Gold Markets. They are used to provide us with insights regarding the effectiveness of our advertising and how visitors use our site, and to deliver adverts on and through the site, tailored to your interests. Examples include social media platforms and advertising networks.

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Managing Cookies

• Notification and Consent: You will be notified when cookies are being placed on your machine, and the purpose of each cookie will be described to you. You have the opportunity to accept or refuse cookies.

• Disabling Cookies: You can choose to disable cookies by adjusting the settings on your browser. However, if you choose to disable this function, your experience on our site may be diminished, and some features may not work as intended.